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How to sign in to Robinhood from a new device

Got a new telephone or tablet? We'll walk y'all through how to set things up and so y'all're ready to become.

To effigy out how to sign in to your Robinhood account on a new device, you'll need to follow directions depending on whether you had Two-Factor Hallmark (2FA) enabled on your old device, if you still take your old device, and whether you yet have your Backup Lawmaking. Click the dropdowns below to learn more than.

How to tell if 2FA is enabled on your business relationship:

How to tell if 2FA is enabled on your account:

If you had previously enabled 2FA on your account, you should see this screen when you try to login:

What'southward a Backup Code? (and how to get one)

What's a Backup Code? (and how to go 1)

Backup Codes are another way to aid go along your account secure.

When you gear up 2-Factor Authentication on your account you'll be asked to save a "Backup Code."

2-Gene Authentication pairs something you know (your password) and something you have (in this case typically your authenticator app or a code via SMS). If y'all don't have access to your authenticator app or cannot retrieve your SMS code, then you're able to utilize the Fill-in Code in place of the authenticator app / code via SMS.

Tip

Using your Backup Code volition automatically disable Ii-Factor Authentication. We strongly recommend re-enabling 2FA after you lot use your Fill-in Code.

How to regenerate your Fill-in Code:

On your old device:

1. Open the Robinhood app and sign in with your e-mail address and password

2. Tap the Account (person) icon in the bottom right corner

3. Tap the three bars in the peak right corner

4. Tap Settings

5. Scroll and tap Ii-Factor Authentication

6. Tap Regenerate Backup Code

7. Save your Backup Code somewhere y'all can find it. We recommend saving it to the deject or writing it down in a safe place.

On your new device:

1. Open the Robinhood app and sign in with your email accost and password

2. You'll be asked for your Two-Factor Authentication code. Tap Apply Fill-in Lawmaking at the lesser of the screen.

3. Enter your Two-Factor Authentication code

4. To help keep your account secure, nosotros recommend you lot re-enable Two-Factor Authentication (2FA) as before long equally yous become access to your account. 2FA adds an extra layer of protection to your account.

How to sign in on a new device if you have your old telephone and:

How to sign in on a new device if yous have your old phone and:

1. In the app or on the web, enter your email address and password

2. You'll receive a code via SMS to the phone number we have on file for you

3. Enter the lawmaking when prompted

Annotation

If you don't have a phone number currently on file or your number inverse and you didn't update your Robinhood account, you lot'll need to contact our support team directly.

1. In the app or on the web, enter your email address and password

2. You'll receive a code via SMS to the phone number we have on file for you

3. Enter the code when prompted

Notation

If y'all don't take a telephone number currently on file or your number changed and you didn't update your Robinhood account, yous'll need to contact our support team directly.

Have 2FA enabled with an authenticator app

1. Open the authenticator app on your old device and recollect the verification code (like you lot ordinarily exercise when logging in)

2. Open the Robinhood app on your new device:

3. Sign in with your e-mail accost and password

4. You lot'll exist asked for your Two-Factor Authentication lawmaking

5. Enter your Two-Gene Authentication

6. To assist keep your business relationship secure, we recommend you re-enable Two-Factor Authentication (2FA) every bit presently as y'all get access to your business relationship. 2FA adds an extra layer of protection to your account.

How to sign in on a new device if y'all don't have your old phone and:

How to sign in on a new device if you don't have your old telephone and:

1. In the app or on the web, enter your email address and password

2. On the login verification screen, select Need assist?

3. Select Update phone number and follow the instructions

Annotation

When yous change your phone number in society to log in, we'll ask yous to verify your identity to help ensure your business relationship's security.

Have 2FA enabled via authenticator app

1. In the app or on the web, enter your email address and password

2. Enter your backup lawmaking. If you don't have your fill-in code, you'll need to contact support

1. In the app or on the web, enter your e-mail address and password

2. You'll receive a code via SMS to the phone number nosotros have on file for you

3. Enter the lawmaking when prompted

Note

If you don't have a phone number currently on file or your number changed and yous didn't update your Robinhood account, y'all'll need to contact our support team directly.

Reference No. 20211115-1920026-5925846

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Source: https://robinhood.com/us/en/support/articles/how-to-sign-in-to-robinhood-from-a-new-device/

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